We are Jeavons Toffee Ltd. and we make everything you see here!
Our website address is: https://jeavonstoffee.com
Our postal (and production ‘HQ’) address is: Unit C3, Kelburn Business Park, Port Glasgow, PA14 6BL.
Our Registered Address is: Basement, 24 Charlotte Street, Brighton, BN2 1AG.
Privacy Policy:
Last updated: Oct. 2025
Applies to: Jeavons Toffee (“we”, “our”, or “us”)
Website: www.jeavonstoffee.com
1. Introduction
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website or placing an order, you agree to this Privacy Policy.
2. Who We Are
Jeavons Toffee Ltd is the data controller responsible for your personal data.
You can contact us at:
📧 info@jeavonstoffee.com
🏠 Our postal (and production ‘HQ’) address is: Unit C3, Kelburn Business Park, Port Glasgow, PA14 6BL.
Our Registered Address is: Basement, 24 Charlotte Street, Brighton, BN2 1AG.
If you have concerns, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.
3. Information We Collect
We collect and process the following personal data:
- Identity data: your name.
- Contact data: billing and shipping address, email address, and phone number.
- Transaction data: details of your orders and payments.
- Technical data: IP address, browser type, and site usage (via cookies — see below).
Payment information is handled securely by PayPal and Stripe. We do not have access to or store your full card details.
4. How We Use Your Data
We use your data to:
- Process and deliver your orders.
- Communicate with you regarding your purchase.
- Handle payments, refunds, and customer support.
- Meet our accounting and legal obligations.
- Improve our website and services.
Our lawful bases for processing data are:
- Contractual necessity (to fulfil your order).
- Legal obligation (for record-keeping and tax purposes).
- Legitimate interest (to improve customer experience).
- Consent (for marketing, if you subscribe).
5. Sharing Your Data
We only share your data with:
- PayPal and Stripe, to process your payment securely.
- Royal Mail, to deliver your order.
- Professional service providers (e.g., accountants, web hosts) who help us operate our business.
All third parties are required to respect your privacy and only process data according to our instructions and UK GDPR standards.
6. Data Retention
We keep your personal data only as long as necessary:
- Order and accounting data: up to 6 years (for legal/tax reasons).
- Marketing data: until you withdraw consent.
After this period, data is securely deleted or anonymised.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict processing.
- Withdraw consent (e.g. unsubscribe from marketing).
- Request data portability.
To exercise these rights, contact us at info@jeavonstoffee.com
8. Cookies
Our website uses cookies to improve functionality, analyse traffic, and personalise your experience.
You can manage or disable cookies in your browser settings. For more details, see our Cookie Policy below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.
🍪 Cookie Policy
Last updated: Oct. 2025
Applies to: Jeavons Toffee (“we”, “our”, or “us”)
Website: www.jeavonstoffee.com
1. What Are Cookies?
Cookies are small text files placed on your computer or device when you visit our website. They help the site work properly and provide information to us about how it’s being used.
Some cookies are essential for the website to function, while others help us improve your experience or help us understand how our site is being used by our customers.
2. Types of Cookies We Use
| Type of Cookie | Purpose | Example |
| Essential cookies | Required for basic site features such as shopping cart, checkout, and secure login. | Session cookies |
| Performance cookies | Help us understand how visitors use our website so we can improve it. | Google Analytics cookies |
| Functional cookies | Remember your preferences (like language or region). | Preference cookies |
| Marketing cookies | Used (with your consent) to show track marketing effectiveness. | Meta Pixel, Google Ads cookies |
3. How We Use Cookies
We use cookies to:
- Enable secure checkout and payments via PayPal and Stripe.
- Remember your cart and preferences between visits.
- Analyse site performance and visitor behaviour.
- Personalise offers and marketing (if you consent).
4. Managing Cookies
When you visit our website for the first time, you’ll see a cookie banner asking for your consent to non-essential cookies.
You can change your preferences or withdraw consent at any time by:
- Adjusting settings in our cookie banner or
- Changing your browser settings to block or delete cookies.
For more information, visit www.allaboutcookies.org.
5. Third-Party Cookies
Some cookies come from third parties (like Google Analytics, PayPal, Stripe, or Royal Mail) that help us provide secure payments and understand how our site is used.
These providers have their own privacy policies — please check their websites for more information.
6. Updates to This Cookie Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.
Contact:
📧 info@jeavonstoffee.com
🏠 Unit C3, Kelburn Business Park, Port Glasgow, PA14 6BL
Comments/Reviews:
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies (relating to comments/reviews):
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
That was all really boring, wasn’t it?!